I contacted Apple Support but the Tier 1 tech told me that there haven't been any incidents reported and her only advice was to do a PRAM reset on the iMacs and reset the Network Settings on the iOS devices. This is affecting several of my friends as well. I do not believe it is a hardware issue but instead, a glitch in the software. At one time, there will only be one computer "on" as well as the iPad and iPhone.
Facetime for mac high sierra pro#
I have two new iMacs, MacBook Pro, iPad Pro and an iPhone all using the same Apple ID.
For example, I can be working on my iMac and will receive a call on the iPad & iPhone but the FaceTime notification will never appear on the iMac nor will I be able to receive the call on the iMac. On average, this happens approximately 30% of the time.Īdditionally, FaceTime calls do not ring across all devices. Instead, I will simply receive a message saying "XX is not available for Face Time." This also happens when someone initiates the FaceTime to me and I attempt to connect. On my end, I will never receive notice that the other party attempted to connect. Specifically, when I initiate a call via Face Time, many times the receiving party with attempt to connect and then after 30 seconds, will receive a Call Failed message. These issues originally surfaced with the demise of the old iChat as Apple transitioned everyone to FaceTime but have gotten worse with High Sierra and iOS 11. I've been having issues with FaceTime since both High Sierra and iOS 11 launched.
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